FAQ
Questions partners ask
What is Guest Flow?
A bilingual guest-operations service for Hainan businesses: an English / 中文 business page, guest QR contact route, menu and directions, reviews handling, and international platform activation — on a monthly plan, managed by StarDAO.
How do I introduce Guest Flow to a business?
Use the approved sales material StarDAO gives you (the live page demo and a one-page explainer). Show how international guests find, read and contact the business. You do not need to build or operate anything.
What type of businesses are a good fit for Guest Flow?
Hainan hospitality and tourism businesses that want international guests: hotels, guesthouses, restaurants, cafés, experiences, shops and other venues with an English-facing presence — or that want one.
What does a business receive when it joins?
Its bilingual Guest Flow page and guest QR contact route, English menu and directions, monthly reporting, WeChat support and, on Plus and Managed plans, platform activation credits. StarDAO completes the onboarding.
Do I need to demonstrate Guest Flow myself?
No. You introduce the idea and send the referral; a StarDAO team member runs the demo and onboarding if you prefer. If you want to demo it yourself, the approved material is provided.
Can I refer a business and let StarDAO handle the rest?
Yes — that is the intended model. Register the lead before the sale with your partner link; StarDAO contacts the business, runs the demo, signs it up and manages the customer from then on.
How is my Guest Flow referral tracked?
Referrals are registered through your approved partner link before the sale. Attribution is recorded on the server when the prospect registers, so your commission is protected.
How much do I earn when a business I refer becomes a customer?
Referral commission on qualifying subscription payments actually collected, per the partner agreement. Referral commission is the primary earning path in the network.
When is my referral commission paid?
After qualifying payments are actually collected and verified, on the payment schedule set out in the partner agreement.
Do I continue managing the customer after signup?
No. StarDAO owns every customer relationship. You never manage customer accounts, and you keep your referral attribution without any ongoing management work.
Can I also earn from Guest Flow-related tasks?
Yes — as an optional second layer. Guest Flow customers may need local actions such as photo collection, owner follow-ups or review calls; eligible agents can accept these as paid tasks.
Can I choose which tasks I accept?
Yes. Each task shows its script, deadline, expected outcome, evidence and payment before you accept it.
What am I allowed to promise a business?
Only what the approved material says. Never promise discounts, refunds, rankings, booking volumes or unapproved features.
Can I offer discounts or change Guest Flow pricing?
No. Guest Flow pricing is set by StarDAO. Agents cannot offer discounts, change prices or alter terms.
What sales material does StarDAO provide me?
Approved demos, one-page explainers and scripts, updated centrally. Always use the current approved version when you present Guest Flow.
How do I become eligible for higher-paying opportunities?
Through consistent quality on your private scorecard — referral quality and attribution, completion, evidence and compliance. Verified, Trusted and Regional Lead tiers unlock higher-value referrals and tasks.
Agent rules
The rules that keep customers and partners protected.
Can I collect payment from a business?
Never. Businesses contract with and pay StarDAO only; agents never collect customer payments personally.
What customer information can I access?
Only what the assigned referral or task requires, and only until it closes. Do not copy, retain or reuse customer data.
What happens if a business does not respond?
Log the documented attempt. For tasks, a smaller documented-attempt payment may apply where defined.
Is income guaranteed?
No. Commission applies to qualifying payments actually collected; task payments apply to verified, completed outcomes.
What happens when a task closes?
Access to any unnecessary customer information ends automatically. Results stay logged and payments settle according to the rules.