Guest Flow

Monthly Report · August 2026

Hainan Bay Boutique Hotel

Haikou · Hotel & seafood restaurant — managed by Stardao since March 2026

76↑ 8 this monthGlobal Visibility Score
47↑ 24%Customer actions
4.6↑ 0.2Rating
14completedStardao tasks

Monthly executive summary

01

“Your international visibility improved this month, primarily from Google Maps and Tripadvisor. Searches from international visitors increased, while your strongest opportunity remains improving Booking.com imagery.”

Visibility ↑ 18%Profile interactions ↑ 24%12 new reviewsRating 4.4 → 4.631 customer actions14 Stardao tasks completed2 issues requiring attention

What Stardao did for you this month

02
WorkResult
Business information updates6
Platforms checked8
Listings corrected3
Reviews responded to11
Posts / content published4
Photos uploaded12
Customer requests handled9
Registration / admin tasks2
8.5 hrsEstimated management time saved this month

Customer actions

03
1,842Views
126Profile visits
47↑ 24%Actions

Action breakdown Google Business Profile can report — Stardao progressively connects these as real metrics, not invented ones:

Website clicksPhone callsDirection requestsMessagesMenu viewsReservations / bookingsEnquiries

International visibility score

05

Stardao proprietary score — one number that says it all. Not an official platform score.

Google presence
92
Tripadvisor
81
Booking platforms
74
Information consistency
88
Reviews / reputation
69
International content
71
AI / search readiness
63
48Before Stardao
→
76Current
→
85Target

Platform health

06
Google MapsHealthy↑ 22%
TripadvisorHealthy↑ 14%
Booking.comActive→
Apple MapsVerified—
Bing MapsVerified—
FacebookNeeds update↓
InstagramActive↑
WebsiteHealthy↑ 18%

Reputation report

07
Rating4.6 / 5
Previous month4.4
New reviews12
Positive · Neutral · Negative10 · 1 · 1
Response rate100%
Average response time7 hours

AI sentiment summary — Guests praised: location, staff, cleanliness. Most common complaint: breakfast selection.

You vs nearby competitors

08
Hainan Bay Boutique HotelMarket avg.
Google rating4.64.3
Review count342287
Response rate100%68%
Tripadvisor rating4.54.2
Listing completeness96%82%
Top 18%Market position among nearby competitors

Since joining Stardao

09
BeforeNowChange
Google views1,2402,870+131%
Average rating4.24.6↑
Platforms correctly listed39↑
Review response rate23%100%↑
International search visibility3276↑

Stardao managing since: March 2026

Issues Stardao found

10
High priority

Booking.com main image is underperforming against comparable properties.

Medium

Google listing does not currently include the English-language menu URL.

Low

Tripadvisor profile has 6 older guest photos that could be supplemented with newer professional images.

Stardao plan — September

11
  • ✓ Improve Google category targeting
  • ✓ Add 12 new property photographs
  • ✓ Complete Apple / Bing listing consistency check
  • ✓ Publish Mid-Autumn Festival international content
  • ✓ Respond to all new English reviews
  • ✓ Improve “Haikou family hotel” search visibility
  • ✓ Complete Tripadvisor amenities audit
76 → 80Goal: Global Visibility Score next month

Lead attribution

12
SourcePotential customers
Google18 enquiries
Tripadvisor11 enquiries
Website7 enquiries
Booking platforms16 bookings
¥18,420Tracked booking value (attributable estimate)

Stardao only reports revenue it can attribute. Everything else is labelled customer actions, leads or estimated value — impressions are never presented as revenue.

Ask the Stardao team →

— End of report · Stardao manages what changes next —